IMPACT

To date, M-KOPA’s flexible payments model has unlocked over $600 million in credit, enabling over 4.5 million lives to be more prosperous, connected, healthy and green.

Our goal over the next five years is to be the leading provider of inclusive credit services for 20 million customers in Africa and unlock over $7 billion in capital to support their progress.

PROSPEROUS

CONNECTED

HEALTHY

GREEN

million

Credit unlocked

thousand

First-time internet users

million

Lives impacted with clean energy + health services

million

Tonnes of CO2 avoided

PROSPEROUS

More than 40% of M-KOPA customers live on $3.20 or less each day. Nearly all are underbanked, owing to their informal employment and lack of credit history, and they struggle to save as irregular incomes are earmarked for essentials like food, rent and transport.

M-KOPA devices help customers to unlock incomes, savings and credit. 75% of customers earn additional income when PAYG devices are used for enterprise, representing over $128 million of value generated from unlocking $600 million in credit. Shifting kerosene spend for long-lasting LED lights translates to savings of $650 per annum, and once customers step onto the PAYG pathway, they own their progress – more than 440,000 additional credit lines have been granted to customers following payment for their first product.

“Once I got a smartphone, I could sign up for ride-hailing apps. I earn so much now I bought my own bike and am saving for a second to rent to another rider!”

Abdulah Bakibisemu
Customer
Kampala, Uganda

CONNECTED

Sub-Saharan Africa has the lowest internet adoption rate in the world. Today, approximately 1 billion people are excluded from tapping into its economic opportunities. The number one reason: affordability.

M-KOPA’s credit model removes this barrier – to date it has enabled more than 1 million people to harness mobile internet as their springboard into the digital economy. This connectivity presents a lifeline for customers – more than two-thirds use their phone to stay up to date, access education content, and obtain health information.

“I use my smartphone to work in groups on school projects and record lectures. It is better for researching. As a sales agent, I save my commissions to pay my school fees.”
Boluwatife Bukoye Emmanuel
Sales Agent
Ogbomosho, Nigeria

HEALTHY

Connected asset credit is proving it can provide safety nets for customers and agents where few existed before. No episode in our history has tested the potential to provide protection from shocks more than the COVID-19 pandemic.

In early 2020, we launched and distributed a new Hospital Cash and Life Insurance product that customers could access by simply adding 15-40¢ per day to their daily payments. Today, micro-insurance is impacting 150,000 lives.

In addition, 4 million people no longer breathe toxin-laden air, having upgraded from open-flame kerosene lanterns in homes to solar LED lights – improving lung and eye health, as well as mitigating the risks of fire and poisoning.

“When I got COVID, I was forced to borrow money from friends to access treatment. Because of my hospicash cover, I was able to pay back the borrowed money and get medication.”
Derek Lubowa
Sales Agent
Kampala, Uganda

GREEN

Despite contributing the least to climate change, people in the developing world are feeling its impact the most — exposed to intensifying heat, disrupted rain cycles, and resulting economic shocks.

Displacing just one kerosene lantern with clean solar energy avoids the equivalent of 500 pounds of coal, or 50 gallons of gasoline, each year. Scaling that across more than 1 million homes, this has displaced over 2 million metric tonnes of carbon dioxide.

M-KOPA has been at the forefront leading the PAYG sector to prioritize e-waste recovery and mitigation initiatives. We have invested in a local refurbishment facility in Kenya and employ over 30 technicians to produce 63,000 second-life devices true to circular economy principles.

“I started working for M-KOPA when I left college. Through this job, I have had the advantage of learning the full assembly of
a solar TV and how to repair and re-use smartphones so they don’t go to waste.”
Maureen Mokaya
M-KOPA Production Operator
Nairobi, Kenya
Discover more about how M-KOPA is enabling people to achieve progress in their lives in our 2021 Impact Report

IMPACT

To date, M-KOPA’s flexible payments model has unlocked over $600 million in credit, enabling over 4.5 million lives to be more prosperous, connected, healthy and green.

Our goal over the next five years is to be the leading provider of inclusive credit services for 20 million customers in Africa and unlock over $7 billion in capital to support their progress.

PROSPEROUS

million

Credit unlocked

CONNECTED

thousand

First-time internet users

HEALTHY

million

Lives impact with clean energy + health services
GREEN

million

Tonnes of CO2 avoided

PROSPEROUS

More than 40% of M-KOPA customers live on $3.20 or less each day. Nearly all are underbanked, owing to their informal employment and lack of credit history, and they struggle to save as irregular incomes are earmarked for essentials like food, rent and transport.

M-KOPA devices help customers to unlock incomes, savings and credit. 75% of customers earn additional income when PAYG devices are used for enterprise, representing over $128 million of value generated from unlocking $600 million in credit. Shifting kerosene spend for long-lasting LED lights translates to savings of $650 per annum, and once customers step onto the PAYG pathway, they own their progress – more than 440,000 additional credit lines have been granted to customers following payment for their first product.

“Once I got a smartphone, I could sign up for ride-hailing apps. I earn so much now I bought my own bike and am saving for a second to rent to another rider!”

Abdulah Bakibisemu

Customer

Kampala, Uganda

CONNECTED

Sub-Saharan Africa has the lowest internet adoption rate in the world. Today, approximately 1 billion people are excluded from tapping into its economic opportunities. The number one reason: affordability.

M-KOPA’s credit model removes this barrier – to date it has enabled more than 1 million people to harness mobile internet as their springboard into the digital economy. This connectivity presents a lifeline for customers – more than two-thirds use their phone to stay up to date, access education content, and obtain health information.

“I use my smartphone to work in groups on school projects and record lectures. It is better for researching. As a sales agent, I save my commissions to pay my school fees.”

Boluwatife Bukoye Emmanuel

Sales Agent

Ogbomosho, Nigeria

HEALTHY

Connected asset credit is proving it can provide safety nets for customers and agents where few existed before. No episode in our history has tested the potential to provide protection from shocks more than the COVID-19 pandemic.

In early 2020, we launched and distributed a new Hospital Cash and Life Insurance product that customers could access by simply adding 15-40¢ per day to their daily payments. Today, micro-insurance is impacting 150,000 lives.

In addition, 4 million people no longer breathe toxin-laden air, having upgraded from open-flame kerosene lanterns in homes to solar LED lights – improving lung and eye health, as well as mitigating the risks of fire and poisoning.

“When I got COVID, I was forced to borrow money from friends to access treatment. Because of my hospicash cover, I was able to pay back the borrowed money and get medication.”
Derek Lubowa

Sales Agent

Kampala, Uganda

GREEN

Despite contributing the least to climate change, people in the developing world are feeling its impact the most — exposed to intensifying heat, disrupted rain cycles, and resulting economic shocks.

Displacing just one kerosene lantern with clean solar energy avoids the equivalent of 500 pounds of coal, or 50 gallons of gasoline, each year. Scaling that across more than 1 million homes, this has displaced over 2 million metric tonnes of carbon dioxide.

M-KOPA has been at the forefront leading the PAYG sector to prioritize e-waste recovery and mitigation initiatives. We have invested in a local refurbishment facility in Kenya and employ over 30 technicians to produce 63,000 second-life devices true to circular economy principles.

“I started working for M-KOPA when I left college. Through this job, I have had the advantage of learning the full assembly of a solar TV and how to repair and re-use smartphones so they don’t go to waste.”
Maureen Mokaya
M-KOPA Production Operator
Nairobi, Kenya
Discover more about how M-KOPA is enabling people to achieve progress in their lives in our 2021 Impact Report