About - M-KOPA

Read our 2021 Impact Report

Our mission: To make financing for everyday essentials accessible to everyone

M-KOPA is a connected asset financing platform that offers millions of underbanked customers access to life-enhancing products and services.

Our mission:
To make financing for everyday essentials accessible to everyone

M-KOPA is a connected asset financing platform that offers millions of underbanked customers access to life-enhancing products and services.

We believe that everyone should have the power to achieve progress in their life, and access to financing unlocks this power. We reach customers who are underserved by traditional financial services, which often require customers to have a credit history or assets to secure financing.

Our innovative financing model offers them instant access to the product, while building ownership over time through flexible micro-payments.

Once a customer has paid off the instalments for their product, they can leverage this asset and their credit history with M-KOPA to access more products and services to progress in their life.

OUR HISTORY

It has been over 10 years since M-KOPA pioneered and kick-started the wider pay-as-you-go (PAYG) solar market. The concept for our business model was first sketched out by our founders on a whiteboard in early 2010. Our idea was to combine the power of digital micropayments with IoT (Internet-of-Things) connectivity to make credit more accessible, and solar was just the start.

Since then, we have built one of the world’s most advanced digital credit platforms. We have used it to provide nearly $600 million in credit that has enabled over 1 million customers to access solar lighting, energy-efficient televisions and fridges, smartphones, cash loans, and more.

Our Customer Promise

At M-KOPA,

Our priority is that customers LOVE M-KOPA. This motivation is shared by our entire team and is evidenced in the quality of our products, our flexible micro-payments and the value that customers derive from connecting to an M-KOPA device.

Our promise is to provide a GREAT after sale service experience to our customers through our call center helplines and via our network of 100+ Service Centers across the region.

Our commitment is that OUR CUSTOMERS are at the heart of every decision that we make, every product that we develop and in every market that we serve. We do this to ensure that our customers continue to CHOOSE M-KOPA.

M-KOPA launched

Global Offices

Employees

M-KOPA Customers

Life at M-KOPA

OUR VALUES

Our Global Team takes pride in the following company values:

MAENDELEO (PROGRESS)

We have an appetite for advancement and our customers do too. Our aim is to get better every day, improving our business operations while our customers better their lives.

UMILIKI (OWNERSHIP)

We help low-income consumers acquire and own high quality, affordable energy solutions, and we gain pride knowing that our customers gain independence through ownership.

UWAZI (CLARITY)

We aim to make life easier for our customers, and we value straightforward, common-sense solutions. We make our business decisions based on a clear and honest assessment of the facts. We believe that good ideas and great insights come from all directions: from our customers, our partners, and our staff.