Read our 2021 Impact Report
Our mission: To make financing for everyday essentials accessible to everyone
To make financing for everyday essentials accessible to everyone
We believe that everyone should have the power to achieve progress in their life, and access to financing unlocks this power. We reach customers who are underserved by traditional financial services, which often require customers to have a credit history or assets to secure financing.
Our innovative financing model offers them instant access to the product, while building ownership over time through flexible micro-payments.
Once a customer has paid off the instalments for their product, they can leverage this asset and their credit history with M-KOPA to access more products and services to progress in their life.
Since then, we have built one of the world’s most advanced digital credit platforms. We have used it to provide nearly $600 million in credit that has enabled over 1 million customers to access solar lighting, energy-efficient televisions and fridges, smartphones, cash loans, and more.
Our Customer Promise
Our priority is that customers LOVE M-KOPA. This motivation is shared by our entire team and is evidenced in the quality of our products, our flexible micro-payments and the value that customers derive from connecting to an M-KOPA device.
Our promise is to provide a GREAT after sale service experience to our customers through our call center helplines and via our network of 100+ Service Centers across the region.
Our commitment is that OUR CUSTOMERS are at the heart of every decision that we make, every product that we develop and in every market that we serve. We do this to ensure that our customers continue to CHOOSE M-KOPA.
Our Global Team takes pride in the following company values:
PROGRESS – Progress Every Day
We pioneer, learn, and strive to get better. We embrace thinking differently, taking risks, and challenging the status quo to help our customers and team achieve progress.
EXCELLENCE – Excellence Where it Counts
We are clear about what matters and focus relentlessly on executing our top priorities with excellence.
We sweat the details and take pride in delivering our personal best.
HUMILITY – In Service of Our Customers
We are a diverse team united by passion for our mission. We place our customers at the heart of everything we do and collaborate without ego to deliver for them.
Financial Times Africa's Fastest Growing Companies
Fortune Impact 20
Global Cleantech 100 Company
Fast Company's Most Innovative Companies
(2015 and 2018)